FAQ about this item:
Warning: All the questions you want to know are here below, please read carefully and know better about this 4G special camera, we will not agree with your dispute if you buy a wrong camera with your careless.
Question: How to connect this camera (with smartphone)? How does the remote access (3G/4G) work? In other words, when I am not at home, how does the mobile app on my phone connect to the camera? Answer: (1) Open camera top-housing, and put a 4G SIM Card /Micro SD card into the camera. (2) Connect power adapter to camera and power on. No need to connect LAN cable !!! (This LAN port is of no use for 4G camera) (3) Download smart phone app” CamHi”. (4) Add your camera UID number(find it on camera label), and user name (default :admin) /password (default:admin), then connect to live view real-time video. Question: What is the difference of this camera from other ip camera? Answer: This camera is 3G/4G SIM Card camera, the LAN port is of no use, you have to put a 3G/4G SIM Card into camera to get connection with internet. You can not connect this camera to router ! Question: What is the use environment of this 4G camera? Answer: This 4G camera mostly can be used at those places where has no internet but has 4G phone signal, such as farm,forest,mountain,seaside…etc Question: Does this 4G camera support to connect with router? Answer: No, this 4G camera does not support connect with router. Question:Is it possible to see live video to my phone from a different location not only when I’m connected to wifi network ? Answer: Yes, your can put camera UUID number to your phone app, then watch live video from anywhere in the world remotely. Question: Does it support AP connection? Answer: Yes, this 4G camera has a AP WI-FI (named”MIFI_191b”), AP wifi password”1234567890″,you can find this wifi when camera start working. This AP wifi helps you to connect your phone with the 4G camera to check your 4G SIM Card working information. Question: Can this camera be possible to rotate up and down, left and right? and zoom? Answer: No, it is NOT a PTZ camera. Question: Is it also possible to see video via a phone app? Answer: Sure yes, you can remote view video and playback from your phone app “CamHi”, Question:Can this camera support motion detection and send me email notifications? Answer: Yes, it can. Question: Does it comes with a mounting bracket? Answer: Yes, the mounting bracket is in the package. Question: Does this 4G camera support local IE broswer and local PC client? Answer: No, it can not support local IE broswer and local PC client. because it can not support router. Question:Does this 4G camera support romote PC client? Answer: Yes, you can install remote pc client and add camera UID and password into remote PC client,then watch the live view. Question: Does this 4G camera suppport ftp cloud? Answer: No, it can not. Question: Where can i save the video records? Answer: You can only save the video records into micro sd card, or remotely save video into PC(you must keep remote pc client running always). Question: Can i use my smartphone and remote playback and watch the video records from sd card? Answer: Yes, you can. Question: Can I connect this 4G camera to NVR recorder? Answer: No, you can not. Question: Is it waterproof? What is the camera material? Answer: Yes, it is waterproof, it is made of aluminum top cover /bracket and plastic body. Question: Does it support Day/Night Mode? Answer: Yes, it built in 2pcs IR-LED infrared light with a excellent day and night picture. Question: Does this IP Bullet Camera support audio? Answer: No, this 4G camera doesn’t support audio, there is no audio I/O. Question:Can this camera operate in cold weather, what’s the operating temperature range? Answer: The camera’s operating temperature is -30 degree Celsius to 60 degrees. It should be able to handle extreme cold weather. I have many customers from cold Russia, camera works great there ! Question: What is this 4G camera working standard and frequency range? Answer: 3G standard: WCDMA with Frequency range: B1(2100MHz), B8(900MHz) 4G standard: FDD-LTE with Frequency range: B1(2100MHz), B3(1800MHz), B7(2600MHz), B8(900MHz), B20(800MHz) Question: I put my 4G sim card into camera, but camera can not be connected. How to do? Answer: You can connect the camera AP wifi name”MIFI_191b” from your smartphone WIFI settings, password 1234567890,then access “192.168.100.1” though broswer, you can check your SIM card information on this page and know if your 4G signal is strong or weak. Question:My camera shows “offline”. Why? Answer: (1) Ensure that the frequency of your 4G SIM card is supported by your 3G/4G camera. (2) Damaged SIM card or Wrong
An overview of night vision：
H.264 video compression，Day/Night surveillance, IR LEDs On/Off auto switch,With 4pcs IR-LEDs, night vision range up to 50m.
Supports IEEE 802.11b/g/n wireless connection ，Supports WEP, WPA and WPA2 encryption,Support SDcard,max 128GB(not included) ，Support 3G 4G SIM Card,Support ONVIF and compatible with majority NVR，P2P feature for easy remote access.
Chip Hi3518E 720P ，Chip Hi3518E 960P ，Chip Hi3516C Real 1080P
1. smart and exquisite design, good quality.
2. applied HD sensor and chipset, strong data-handing capacity
3. millions of high definition Lens to view object clearly on big screen
4. 18pcs professional LED night lamp to make excellent night vision performance
5. convenient download and installation, multi function and stability of APP and PC software.
6. support multi-screen viewing, playback, recording and alarming
7. support playback and download record in TF card.
8.2.0 megapixel HD IP camera, maximum resolution 1920*1080
9.Support 3G/4G, support AP mode;
10.Support P2P, view & anywhere & anytime;
11.Provide android & ios APP and professional CMS PC client software
If you want to use this 3G 4G IP Camera
You MUST check your SIM card frequency range MUST be in below listed range.
We will not agree any dispute for your own reason for your wrong order.
3G standard: WCDMA
Frequency range: B1(2100MHz), B8(900MHz)
4G standard: FDD-LTE
Frequency range: B1(2100MHz), B3(1800MHz), B7(2600MHz), B8(900MHz), B20(800MHz)
(1)This 3G 4G ip camera mostly used for those environment place not have internet but have SIM mobile signal,
you have to put a SIM card into camera and connect internet by your SIM card.
The camera does not support router internet connection !
(2)This 3G 4G IP camera Connection Way: Insert your SIM card into camera, then power on, connect SIM Card internet.
No need to connect network LAN cable ! No need to setup wifi !
(3)The 3G 4G ip camera does not support local PC clients .
It supports mobile phone app (CamHi) and a remote clients CMS.
(4)The 3G 4G ip camera does not support Cloud FTP storage !
1*4G WIFI Camera
1*DC12V Power Supply
About the Payment: We accept payment from Aliexpress accept Escrow/ Credit card/ / Money Booker ! such as Visa,WebMoney (referred to as WM), TT remittances, Paypal, Western Union, Qiwi wallet, Brazil Boleto and so on. About the Shippment: 1 We ship to Alixpress’s registered address ONLY. 2 We will arrange goods for you within 1 to 3 working days nomally. Please check the tracking information on the website: www.17track.net. Please note, it will take 2 to 5 days before the tracking information can be viewed online. 3 The shipping cost does not include any import taxes,and buyers are responsible for customs duties. We will not responsible for your import tax/customs duties or any other customs charges. However, normally we can declare a lower value on package to your customs if you need,please let us know when order. But if your customs ask for extra money for your tax/duty, you will have to pay and solve with them. Please make sure that you can finish declarance and pay your customs tax/duties.Please leave message when you place orders about delcare value,Otherwise we will declare by our experience (For example $25-$45 or write Real value ) 4 We do not guarantee delivery time on all international shipments due to differences in customs clearing 5 For DHL fast delivery,if your postal code/city are REMOTE AREA out of DHL delivery range,we will contact you to pay extra REMOTE FEE(35USD), otherwise we have rights to choose another similar delivery way like EMS. About Return/Refund: 1 Please feel free to contact us if your have any problem or need any help about your order,We will happy to service you in 7/24 time,thanks. 2 We offer 12 month manufacture’s warranty for main product repair and tech supports except accessories. When you received the product with problems, please offer the photos or short videos as proof within 3days,then we could bear $10 returned shipping cost, After 3 days upon receiption, you bear one way shipping cost for sending to us, we will bear the shipping cost for sending back to you. After one month upon receiption, two way shipping cost(including shipping cost from China to your address) will be both on you. All return-goods MUST BE in ORIGINAL package without any broken for resell, if it is broken due to your return, we will have to ask for compensation. Return cost will be paid by buyer. For full refund, please send full package back(including all accessories); For repairing or replacement, please send only product without accessories. At any case please make sure parcel well packing. 3 If the items are damaged lost when they are returned,the buyer will be responsible for such damage or loss,and we will not give the buyer a full refund. 4 We will not refund shipping charges for refused shipments 5 Please don’t open dispute before any communication if you unsatisfied with our products or service,, that is no any help for you and us, we will solve your problem ASAP after get your require, please kindly understand, thank you very much! About the Feedback: 1 Your satisfaction is our greatest comfort, we are always expecting serving for you! 2 Your comment and suggestion is quite important for our shop. Please take a minute to leave a 5 stars positive feedback with detailed Selling Rating of 5. All 5 stars positive feedback/reviews buyers can enjoy additional 3 month warranty and priority service. 3 Please do not throw 1-3 stars bad feedback/reviews simplely. That is USELESS to solve your problem.
If you are not happy with our products, Please giving us a chance, we’ll try our best for you. Thanks for your kindly understand in advance
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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